Human review required
Invoice prompts and evidence reports are operational aids. Users remain responsible for commercial decisions, escalation, payment, credit requests and disputes.
Terms of use
Terms of use for pilot access.
DehireDesk is an operational workflow tool for container deadline, evidence and invoice-review support. It does not provide legal advice or determine payment liability.
Pilot scope
The pilot costs A$199 for 30 days and includes up to 50 containers and 3 users. The pilot starts with a redacted completed case, then moves to live operational records when the customer is comfortable with the workflow and data handling.
No portal access required
The pilot is designed to start with user-provided CSVs and evidence documents, not carrier, depot or CargoWise passwords.
Payment and cancellation
The pilot fee is payable upfront through a Stripe-hosted payment link before access is activated. Bank transfer may be accepted by prior arrangement. GST status must be confirmed before accepting pilot payment. There is no automatic renewal.
User responsibilities
Users should provide accurate operational data, avoid uploading unnecessary sensitive information and review evidence reports before sharing. DehireDesk accepts PDF, PNG and JPEG files up to 10 MB each. Customers should avoid uploading identity documents, payment details, health information or other information not necessary for the container workflow.
Availability and support
Support requests to support@dehiredesk.com will normally be acknowledged within one business day, Monday to Friday, excluding South Australian public holidays. Acknowledgement does not mean resolution within that time.
Governing law
These pilot terms are governed by the laws of South Australia, Australia. The parties submit to the non-exclusive jurisdiction of the courts of South Australia and courts entitled to hear appeals from them. For terms or pilot questions, email hello@dehiredesk.com.